Policies

Cancellations & refunds

Cancel at least 7 days before your booking starts and you'll get a full refund.
Cancellations less than 7 days before the booking starts are not refunded.
To cancel, email [email protected] or call (559) 683-2290. Refunds go back to the card you paid with and usually show up within 5–10 business days.
The Center is a designated emergency evacuation point. If an emergency is declared and the Red Cross needs the facility during your booking, you'll get a full refund.

All renters agree to the facility rules when they book.
Liability insurance is required. Your Certificate of Insurance is due 7 days before your event. For private parties a homeowners or renters policy is usually enough.
Check-in and damage hold: 3 days before your booking we email a check-in link. Checking in places a refundable $50 hold on your card and authorizes charges of up to $500 in total for damage or extra cleaning. The door code is emailed once you check in, and the hold is released within 2 days after your booking if everything is in order.
Registered nonprofits get 35% off the rental (not the kitchen fee or extras). Proof of nonprofit status can be sent after booking.

By booking an RV site you agree to these rules. They keep the grounds safe and pleasant for everyone, including events happening at the Center.

No open flames. No campfires, fire pits, charcoal or wood grills, tiki torches or outdoor candles. Propane grills and camp stoves are OK — keep them attended and away from dry grass.
No fireworks of any kind, including sparklers.
Smoking only at your own site. Put butts out completely in a closed container — never on the ground or near dry grass.

Check-in from 10:00 AM. Check-out by 10:00 AM.
Sites are first come, first served. Choose any open site when you arrive.
One RV per site. Keep your RV, vehicles, awnings and belongings within your site, and don't block driveways, the parking lot or other sites.
Drive 5 mph or slower on the property.
Stays are limited to 30 nights.

Water, power and sewer hookups are available.
Use a sewer hose with a tight seal. Never dump gray or black water on the ground.
Don't leave water running or hoses leaking.

Quiet hours are 8:00 PM to 8:00 AM. No loud music, and no running generators during quiet hours.
Pets must be leashed and attended at all times. Please pick up after them.
Bag your trash and put it in the dumpster in the parking lot. Leave your site as clean as you found it.
Don't nail, tie or attach anything to trees, posts or buildings.
The Center hosts events, and other groups may be using the buildings and grounds during your stay. Please don't enter the buildings or event areas unless you're part of that event.

Guests are responsible for any damage they, their passengers or their pets cause, and for the conduct of everyone in their party.
The Center isn't responsible for loss of or damage to guests' RVs, vehicles or belongings.
Guests who break these rules may be asked to leave without a refund.